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Knowledge Challenge
A friend thinks you can answer this question about Divestiture Change Management
A $12B industrial company divests a $2B business unit to a strategic acquirer. Day 1 closes successfully. A 12-month TSA covers IT, payroll, and finance services. Six months later: the divested business reports that TSA service quality has degraded materially, the parent's IT team has de-prioritized TSA work in favor of internal projects, and parent-side voluntary attrition in the function that previously served the divested business is up 9 points. What is the most likely root cause?