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Knowledge Challenge
A friend thinks you can answer this question about Time-to-Value Optimization
You're a PM at a CRM company. New users currently take an average of 23 minutes to enter their first contact and send their first message. Your CEO wants TTV under 5 minutes by next quarter. Your engineering team can either: (a) auto-import contacts from Gmail/Outlook on signup, or (b) ship a 'quick start with sample data' option that lets users explore with fake contacts.