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Cost of Manual Work — Insurance Claims Operations
See what repetitive manual work is costing Insurance Claims Operations teams each year — where first Notice of Loss (FNOL) routing is a guessing game — calls and digital intake hit a generic queue, then bounce between adjusters who shouldn't have caught the file in the first place, adding 2-4 days of cycle time before any actual work happens.
Adjust the inputs to match your Insurance Claims Operations team.
What manual work costs you
Annual cost
₹6,60,000
People-weeks / year
33
Recoverable via automation
₹4,62,000
Payback
7.8 mo
What this means
Insurance Claims Operations teams lose 33 people-weeks a year to this work — about ₹6,60,000. Automating the routine ~70% recovers ₹4,62,000 a year.
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Cost of manual work — summary
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