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Tool Sprawl Risk Audit — Insurance
Find out how much spreadsheet and SaaS sprawl is costing Insurance — and where a purpose-built internal tool pays off.
Signs of tool sprawl in Insurance
- Underwriting still depends on PDF submissions, broker emails, and a thirty-year-old policy admin system that nobody wants to touch.
- Claims FNOL takes 3-7 days to triage; loss-adjustment expense is climbing while combined ratio creeps over 100.
- Fraud detection is rules-based and circa-2015; the SIU team chases obvious cases while sophisticated organized fraud slips through.
- Agent and broker portals are 1990s-era — producers complain that quoting takes longer than at every competitor.
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